A new look, a new website


22 October 2018
We are so very excited to reveal our new website to you all, and can only thank our members for their honest feedback over the past year. This feedback has been so valuable, as it has allowed us to build a system that helps us help you. 
Our new website isn't just a pretty face, we're pleased to say that MedicAlert members can now have real-time access to their GB records, allowing you to:
  1. View, check, add or update:
    • Personal info such as addresses
    • Emergency contacts
    • Your allergies, conditions and medications (with help and guidance from our team of medical professionals)
    • Any documents stored with us
  2. Track the status of your orders and view any order history  
  3. Quickly order new medical ID jewellery with your engraving immediately shown on our mock up disc
  4. Process any member services such as:
    • Disc exchanges (update your engraving)
    • Size alteration
    • Repair to jewellery 
    • Clean & polish
  5. Write, remove or edit any reviews or ratings

All of this is now available to any existing MedicAlert member, in addition to calling, emailing or writing to us to process these tasks on your behalf. 

Create an account

To register your free 'MyMedicAlert account as a member, all you have to do is verify your ID and create a login.

After you have successfully created your account you will have access to your record, including the ability to update any details.

Please bear with us during this exciting transition, if you do spot any incorrect or incomplete info. do contact us on 01908 951045 or email us at info@medicalert.org.uk to help us rectify the problem. 

But we've not stopped there 

We know this is an evolving journey where we will continuously work to improve our offering and service so that you continue to choose MedicAlert.

That's why we want to hear from you! What do you think of our new look and our new features?
Whether it is a comment about our new website, or an idea for jewellery design; we want to hear your ideas, please get in touch today.

Button - Register your Existing ID

Not yet a member?

Don't worry, it's never too late to join!

Why not create an account to have a look at what's available inside 'MyMedicAlert' to see if it's the right support for you. In fact, to get you started use the code NewLaunch5 to get £5 off your first year's membership.

Button - Join MedicAlert

Need some help?

Everyone needs a bit of help now and again, have a look at our helpful guides to get you started or contact us today so we can help you over the phone.

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