CORONAVIRUS UPDATE: Our 24/7 emergency helpline is operating as usual, as is our ID production unit. For all non-emergency communications, there may be a slight delay.

MedicAlert In An Emergency

How MedicAlert works in an emergency

During an emergency

Individuals may be unable to speak or recall their vital information if they have been in an accident or are in shock and disorientated.

Vital information

The medical ID jewellery will alert the first on scene to the most crucial information through the disc's custom-engraving.

Further information

Additional information is just a phone call away. We can relay the details over the phone and provide scanned documents via email.

Fast accurate treatment

The speed and accuracy of patient treatment are increased, whilst the risk of errors and complications are heavily reduced.

What to look for

Knowing what to look for during an emergency will help to reduce treatment times and keep patients safe.
Medical ID jewellery is normally a bracelet or a necklace, situated on the pulse points.

Disc with explanations

"MedicAlert is very useful. It allows us to identify any illnesses a MedicAlert member may have that are not obvious to us. This helps us to decide the best course of action to take for each specific incident, so we handle the situation more effectively and safely." - Richard Gough, West Midlands Ambulance Service

When to look for a MedicAlert ID

Whilst it may seem obvious to look for a MedicAlert in an emergency, you should also look during the following situations:

Appears Lost

Those appearing lost or confused may actually suffer from dementia or Alzheimer's - a MedicAlert can help you assist them.

Drunk / Aggressive

These symptoms can be mistaken as antisocial, whilst the individual may actually have a condition such as epilepsy, diabetes or autism.


Children and adults with autism, or those experiencing a stroke, may have difficulty communicating if they're lost or in an emergency.

Organ Donation

In the tragic case of a patient passing away, it is still important to check for a MedicAlert which may hold details of their Advance Decisions.

Your browser session was modified and your impersonation status has changed.

Please click below to continue.


Your login session has expired on this device.

Please click below to continue.

Sign in