Please note our office hours are:

Monday to Friday: 8:00am - 3:30pm
Saturday: 9:00am - 3:00pmĀ 
Sunday and Bank Holidays: CLOSED

If you have had any scam calls from people claiming to be MedicAlert, find out here how to be safe.

Contact Form:


Emergency help line:

You can find the emergency help line on your MedicAlert ID which is available 24 hours a day, 7 days a week.

Alternatively you can also:

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To talk to a member of our Membership Services Team, call us on 01908 951045

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Send a message to - we aim to answer within 2 working days

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Send us a letter to MedicAlert, Suite 1, Liscombe South, Liscombe Park, Soulbury, LU7 0JL

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