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We always enjoy hearing from our members. Whether it's celebrating something great or letting us know ways to improve our service, all feedback is appreciated.
Simply leave your comment below with 5 stars being the highest rating.
Q: If you knew someone who could benefit from our service, would you recommend MedicAlert? Very likely
Q: Why would you recommend? Easy to start an account. Comprehensive. Wide range of products that are nice and comfortable to wear.
Q: If you knew someone who could benefit from our service, would you recommend MedicAlert? Neutral
Q: What can we do to improve? Web site could do with some work. Keeps asking me to sign in everytime I look at a different thing.
Q: Why would you recommend? A must have for anyone who has a medical problem
Q: Why would you recommend? It gives one reassurance in case of an emergency medical situation.
Q: Why would you recommend? Yes definitely
Q: Why would you recommend? Gives peace of mind to my family.
Q: If you knew someone who could benefit from our service, would you recommend MedicAlert? Fairly likely
Q: What can we do to improve? Answer your phones
Q: What can we do to improve? Get your bank to operate DD everywhere.
Q: Why would you recommend? MedicAlert is an essential product for anyone with serious medical issues. They have an amazing team who assist with emergencies, and they hold every details of each members individual medical information, including GP, hospital, specialist, and emergency contacts.
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Q: Why would you recommend? I would still recommend MedicAlert because the actual service that is provided is obviously second to none, and regardless of the details of any jewelery evgraving, the service still saves lives.
Q: If you knew someone who could benefit from our service, would you recommend MedicAlert? Fairly unlikely
Q: Why would you not recommend? I don't know many who would use it
Q: If you knew someone who could benefit from our service, would you recommend MedicAlert? Very unlikely
Q: Why would you not recommend? I'm autistic, and the complexity of the online form is so much I wouldn't recommend it.
Q: What can we do to improve? Do you have a repair service? I have previously ordered sports straps which have worn out or become dirty. Do you have a system whereby I can send you the medic alert disc so that a new strap can be fitted?
Q: What can we do to improve? Increase marketing of the service & benefit the product / service provides
Q: What can we do to improve? Improve quality of bracelet. Weak and poor
Q: Why would you recommend? As a retired nurse I know how important medical history and all it entails is, so this is really a great peace of mind. I am sure if I need further advice or help now I’m a member it will be there for me. I have already recommended this to several friends. Thank you everyone.
Q: Why would you recommend? Best way to get medical details to people who needed. Bracelet obvious I have medical issues and people aware of it.
Q: Why would you recommend? I have had an SOS Talisman for some years and was was horrified during a recent emergency admission to hospital that neither the Ambulance crew or Nursing staff seemed to know what it was! So I turned to Medic Alert as the leaders in the field.
Q: Why would you recommend? U have all my medical inf stored if needed
Q: Why would you recommend? The sense of security it brings
Q: Why would you recommend? I still believe that it can be helpful
Q: Why would you recommend? Once needs are diagnosed, it assures that help will be as quick as possible.
Q: Why would you recommend? Staff helpful and knowledgeable. The type of service that Medic Alert provide is needed more than ever these days with the numerous problems experienced when using the NHS and continuing problems surrounding the coronavirus outbreak.
Q: Why would you recommend? Speed is everything in an emergency, a simple call from a paramedic/Hospital could make all the difference!!
Q: Why would you recommend? It’s total piece of mind, and it’s really easy to update your record should it need changing
Q: Why would you recommend? It makes me feel much safer
Q: Why would you recommend? Peace of mind
Q: What can we do to improve? Perhaps make the general public more aware that not all conditions are visible but to look for the medic alert symbol on someone or in their possession if found in need of attention.
Q: Why would you recommend? Incase of emergency I have peace of mind knowing my medical history was immediately available.
Q: Why would you recommend? I researched this product/service as I believe it is there for piece of mind
Q: Why would you recommend? Consistently good service, an excellent repositary for all medical information
Q: What can we do to improve? see above
Q: Why would you recommend? Peace of mind and save your life. Thank you
Q: Why would you recommend? Makes life more relaxed, less to worry about kinder to self, family and medics.
Q: Why would you not recommend? Because your scammers
Q: Why would you recommend? It is potentially life saving
Q: Why would you recommend? They are not intrusive and for the reasons given above
Q: Why would you recommend? as above
Q: Why would you recommend? It is there round the clock; you can leave it on all the time so don't have a fiddly part getting it on each day; the phone number, your code, and vital information is engraved on the metal to get a bystander or whoever started with ringing you, it's light.
Q: Why would you recommend? I have already done this for a friend with MS ... I would not hesitate to recommend. The Team are delightful and the products are excellent in the main.
Q: Why would you recommend? Think it is a wonderful idea that will help save lives.
Q: Why would you recommend? It's a simple way to keep safe
Q: Why would you recommend? Potentially life saving charity.
Q: What can we do to improve? The improvement in the online update has been impressive, especially since I last tried in June.