The Key Benefits of Nurse Checks

MedicAlert is the only medical ID service where Registered Nurses check every new and updated record. This is just one of the reasons why 95% of our members renew their membership every year. Here are some reasons why this check is vital:


The nurse will discuss with you any scanned documents that may be useful to add - such as health management or care plans, hospital discharge letters, implant information or Advance Decisions.

Spotting Any Gaps

Our nurses know what they would expect to see with regard to certain conditions and medications, so would spot any errors or omissions to ensure your record is complete.


Our nurses are able to ensure all your medical information is in a format that is clear and easy to understand in an emergency situation.


The Registered Nurse will ensure your most vital information is prioritised and included on the disc of your medical ID jewellery.

Most importantly, you can speak to one of our Registered Nurses directly. But, rest assured, if they spot anything about your record that they would like to discuss with you, they will contact you straight away. 

Find out more about nurse checks by watching the video above or reading the full script below.

Read the full video script

At the core of the MedicAlert service is your medical record. It’s what your medical ID jewellery points to and it contains all your vital medical information including: condition, allergies, medications, history, emergency contacts and scanned documents.

When you first create your medical record, it is reviewed by one of our Registered Nurses. They also review your record every time it is updated.

They do this to ensure your safety because accurate records equals appropriate care decisions.

But what do our Registered Nurses do and why is it so important?

So, how do you check and update your record online?

Our nurses assess all of the information provided, checking that it is medically sound and prioritised for use in emergencies.

  • It is very easy to make a mistake on your record. Several medical terms can be very similar, sometimes with only a letter different but they mean very different things. This could be potentially dangerous.
  • There could also be something missing. Our nurses know what they expect to see with regard to certain conditions and medications so would spot this.
  • Your medical ID may not hold the most vital information. With multiple conditions or medications, it is not always easy to identify what would be most important in an emergency. Our nurses will know.

These checks by our trained nurses will ensure your medical record is clear and complete. If they spot something problematic or missing, they will contact you so that they can put it right straight away.

All this means that if a call is made to our emergency line, we can share your medical details and documents with your care providers, with confidence.

MedicAlert UK is the only medical ID provider who carries out such checks. We do this to keep you safe and give you and your loved ones the ultimate peace of mind.

Your safety is our number one priority.

“Talking with a nurse is wonderful. Not only do the MedicAlert nurses really understand my conditions and medications, but they also understand my insecurities about them, which I really appreciate.” – Angela Foster


Meet One Of Our Registered Nurses

nurse smiling at work

"I love coming to work every day and working with my MedicAlert members, helping to ensure they will be as safe as possible. There is no greater satisfaction than helping others."

Name: Caroline

Reason for becoming a nurse: Caroline's inspiration to become a nurse comes from an innate desire to help, care for and make a difference to people in their times of need. She enjoys the challenges that nursing brings and always sets new goals to achieve. This career has offered Caroline a lot of diversity and so many learning opportunities in a variety of fields.

Interesting Fact: Caroline has 4 cats... but she adopted them all by accident!  

A Real Life Example of a Nurse Check

Michael has type 2 diabetes and is prescribed Metformin. His blood pressure management needs to remain within targets, for those with diabetes, which requires candesartan and amlodipine. Blood cholesterol levels also need to be managed, so he also takes atorvastatin. Michael has been a MedicAlert member for several years and recently added a new medication...

When Michael made a change to his record, he triggered a nurse check. He had added that he was on rivaroxaban. This is an important medication - an anticoagulant, usually prescribed for people with a particular heart condition or a blood clot. This addition prompted the nurse to contact Michael and find out the medical reason for the change as this would be an important addition to his medical record.

Michael revealed that he had developed atrial fibrillation, an abnormal heart rhythm and had a recent stroke, all of which were added to his record by the nurse. The medication has also been flagged in his record as important. The nurse was also able to check that Michael carried an anticoagulant alert card too. 

Example of an update to a members medical record

It is important that key information is included on the medical ID disc, so the nurse recommended to Michael that he should consider a new piece of ID jewellery that reads 'type 2 diabetes, stroke, atrial fibrillation, on rivaroxaban'. 

Although Michael's glycaemic management is consistent with current NICE Guidelines, without the nurse check, there would be several vital pieces of information not on Michael's record, all of which could prove to be lifesaving in an emergency situation. This is why all medical records are checked upon creation and every time there is an update made to them - to help you manage your record, helping to keep you safe in emergencies. 

“MedicAlert provides full reassurance due to the fact that all my details are checked by a qualified nurse. I feel safe knowing that my record is medically sound.” – Cat Burns


Talk To A Nurse

If you would like to speak to one of our Registered Nurses about setting up or updating your MedicAlert record, you can call us on 01908 951045. Alternatively, you can use the form below to request a callback. 

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