Who are MedicAlert?

The MedicAlert Foundation UK has been providing assurance and life-saving support to its members since 1964.

As the original and best provider of medical ID services, MedicAlert is a small, friendly and productive charity with its own production unit and member support team including in-house medical professionals.

MedicAlert UK is based in Buckinghamshire, whilst the charity provides global reach to support members around the world.

Learn more

Our history & locations

Learn about how it all started back in 1953 in the USA and see where we are overseas.

How does MedicAlert work?

Click here to understand how MedicAlert actually works, and how we're more than just jewellery.

Who needs MedicAlert?

Understand why an individual might need MedicAlert.


View any career opportunities at MedicAlert.

MedicAlert is best in class. Click on any of the boxes to find out why.
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Our Vision

To give peace of mind to anyone, by providing access to vital personal medical information in an emergency

Our Mission

To help save lives by retaining members’ vital personal and medical information, using our medical expertise to provide these crucial details in an emergency, whilst continuing to raise awareness and highlight the benefits of our service

Meet our CEO and Trustees

Kirsten Giles | CEO

Kirsten has previously worked in senior roles in IT, management consultancy, asset finance and telecoms industries. This brings a wealth of experience and a valuable perspective across the charity. She believes that supporting our members and their families underpins everything we do at MedicAlert and she has a passion for providing great service.

Helen Newman | Chair Trustee

Helen is an experienced senior manager with a track record of strategic and operational delivery at a national level. Working most recently at Public Health England and the Department of Health engaging partners and stakeholders to deliver shared ambitions and cross-sector initiatives, Helen’s background is in local government. Helen is an associate member of the Society of Local Authority Chief Executives and Senior Managers (SOLACE).

Charlotte Willis | Trustee

Charlotte has 18 years of Technology and Financial Services management and business experience and currently holds the position of Head of Governance, Technology for Schroder Investment Management Ltd. Charlotte took part in the Clipper Round the World Yacht Race in 2016 and is a keen travel and sporting experience enthusiast. As a MedicAlert trustee she is passionate about delivering high-value services to our membership and both contributes to and supports the charitable vision and objectives of the organisation.

Janis Hill | Trustee

Janis is a chartered accountant and experienced Finance Director, who has worked for over 25 years in the charity and not-for-profit sector. She has held Finance Director roles at The Institute of Chartered Accountants in England and Wales (ICAEW) and Stowe School. Janis also has extensive experience of financial strategy, planning, management information, project work and compliance. She is a Fellow of ICAEW and is involved in various voluntary work across the Milton Keynes area.

Shirley Hall | Trustee

Shirley is a Registered Nurse with 18 years experience at a senior level with the British Heart Foundation. She has been Head of Innovation and Wellbeing at the ExtraCare Charitable Trust for over 6 years, overseeing all clinical aspects of the wellbeing service in over 20 retirement locations, as well as managing the development of smart technology and innovation to support independant living for residents. She has a BSc (hons) in Nursing and completed the Older Persons Fellowship at Kings College London in 2018.

Ian Henderson | Trustee

Ian is an Independent CIO/CTO IT Director with over 25 years of experience at Board and senior management level implementing Change & Transformation Programmes. Before starting his own partnership in 1998, he worked in a wide range of industries from metals to direct sales. Ian was a founding member of the Institute of Interim Management, a Chartered IT Professional and a member of the BCS IT Directors (Elite) and Mentoring groups. Ian is a qualified Programme & Project Manager and a member of the Worshipful Company of Information Technologists.

Stephen Galiano | Trustee

Stephen is a chartered clinical psychologist with 25 years experience of working in the corporate wellness market with multinational organisations around the world. He was the global CEO and co-owner of a healthcare company, building subsidiaries and joint venture partnerships in 15 countries around the world. Since November 2017, Stephen has been on the board of an independent global US healthcare company, responsible for strategy and global relations. Stephen is also a magistrate in Northamptonshire and sits on the board of several local charities.

Caroline Sheridan | Trustee

Caroline has held a number of senior executive positions with BT including CEO, Payphones and Director of Group Corporate Responsibility, where she launched the first UK major no fee online fundraising service to enable charities grow online donations. She brings a wealth of commercial and transformation experience. Caroline is a qualified marketer and also has an MBA. Caroline is a Non Executive director for Aldridge Education.

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