At MedicAlert, we know that keeping your health information up to date is one of the most important ways to stay protected. That’s why we’ve made some important improvements to the medical record section of your member dashboard.

In our latest member webinar, CEO Rob Burley and Registered Nurse Emma guided viewers through these updates - showing how we've made it easier to manage your medical information, store documents, and give emergency responders accurate details when it matters most.

Here’s what’s new:

• A clearer layout, with separate tabs for medical conditions, allergies, medications and more
   
• Unlimited secure document storage
   
• The ability to list NHS or private specialists
   
• Easy contact information updates for your care team

We’ve also answered common questions about how these updates work, how our nurses continue to review your record, and what it means in an emergency. The floor was opened to answer any other questions that our members had, including about their jewlerry, membership abroad and the Herbert Protocol.

Read our FAQs

These updates were based on member feedback, and we’re always listening. If you need help updating your record, our friendly member services team is just a call or email away.

Your safety is our mission