What to Do If Someone Has an Epilepsy Seizure: All You Have to Do is CARE 08 May 2026 MedicAlert What to Do If Someone Has an Epilepsy Seizure: All You Have to Do is CARE Witnessing a tonic-clonic seizure can be overwhelming, but you do not need to be a medical expert to help. By following the simple CARE acronym developed by our partners at Epilepsy Action, you can provide essential support and ensure the individual remains as safe as possible throughout the event. At MedicAlert, we work alongside leading charities to empower bystanders with the knowledge they need to act confidently when a Member cannot speak for themselves. The Problem: The Panic of the Unknown When a seizure begins, bystanders often feel a surge of panic. This "fear-response" can lead to dangerous mistakes, such as trying to restrain the person or putting objects in their mouth. For the person having the seizure, the greatest risk isn't the seizure itself, but the environment around them and the lack of informed support. Agitation: Seconds Feel Like Hours During a seizure, an individual is often unaware of their surroundings. They cannot tell you their name or their emergency contacts. If the seizure happens in a public place, responders need to know if this is a recurring condition or a first-time emergency. Without a clear signal, vital time is lost in diagnosis. MedicAlert for Epilepsy If you live with epilepsy, you deserve the confidence to go about your day knowing you are protected. See how our community of Members stays safe with a "silent advocate" that speaks when they cannot. Grace's Story How to Help: Just Remember CARE To help someone having a tonic-clonic seizure, simply follow these four steps provided by our partner, Epilepsy Action: C — COMFORT: Cushion their head with something soft to protect them from injury. A — ACTION: Begin to time the seizure and clear the area of anything potentially harmful. You could also check if the person has any medical ID or bracelet with more information on how to help. R — REASSURE: When the seizure has stopped, place them in the recovery position. Stay with them and reassure them as they come round. E — EMERGENCY: Know when it is time to call for professional help. When to Call 999 While many seizures do not require hospitalisation, you must call 999 if: The seizure continues for more than 5 minutes. The person goes into another seizure without regaining consciousness. The person has trouble breathing after the seizure. The person has never had a seizure before. The person is injured. MedicAlert Pro-Tip: Identifying a Seizure History For emergency responders, the most important question is: "Is this normal for this person?" Our Registered Nurses review your record to ensure your specific seizure types and "rescue medications" are clearly listed. This helps paramedics provide the right treatment without unnecessary hospitalisation. About MedicAlert Nurse Checks Confidence to Live Life: Your Safety Net An epilepsy diagnosis shouldn't limit your freedom. By wearing a MedicAlert ID, you are taking a proactive step to ensure that even in your most vulnerable moments, your needs are respected. It provides peace of mind for you and your loved ones, ensuring that the "what to do" is never a mystery for those around you. Shop our MedicAlert IDs for Epilepsy