Why is it important to keep your Medical Documents on your record?

Medical Documents can be vital to those caring for you, both in supporting appropriate initial care decisions as well as your ongoing care whilst in hospital. Storing these on your record means you no longer need to carry printed copies everywhere you go.

Type of documents

Implant Information

An implant may mean you are unable to have an MRI scan or that your body may behave differently than expected. Providing information on your exact implant will ensure you are treated appropriately.

Hospital or Clinical Letters

Hospital letters can give medical professionals detailed information about your medical history. They will be able to see exactly what medical details you have and treat you accordingly.

Advance Decision

Keeping an Advance Decision on your record will ensure that medical professionals are aware of it in the event of an emergency. They can quickly call our emergency line to get the full details.


Having this document can help to ensure your wishes and preferences about treatment can be taken into account. Keeping your document on your record will alert them to it right away!

Care Plan

Care plans help medical professionals to make the decisions that they know you want, even if you're unable to speak for yourself. MedicAlert holds the document so you don't have to.

Lasting Power of Attorney

Medical professionals won't know who to contact about your care decisions. If you have a power of attorney, then keeping it on your record will let the medical professionals know who they can talk to.

Already a MedicAlert member?


How to add a medical document:

Step 1

To get into the Medical Documents page, just click on the tab labelled 'Medical Documents'.

Step 2

Once on the Medical Documents page, you will need to click the 'ADD' button to start adding documents.

Step 3

Next you will need to click the 'Choose File' button, this will open a popup window where you can choose your file.

Step 4

Once the window has opened, find your document on your computer. Once found, click on the file and then select 'Open'. Make sure that it's saved as a PDF so that it can be read by medical professionals!

Step 5

When the popup has closed, all you will need to do is click 'UPLOAD FILE'. This will upload the file into your record for medical professionals to see.

Step 6

Once you have clicked the 'UPLOAD FILE' button, it should appear in your Important Documents, as you can see above. Click the 'SAVE' button before leaving the page.

"MedicAlert has proved itself an invaluable service in helping paramedics assess and understand my health issues when I've been unconscious, consequently saving my life" - Rosemary


Naming your documents

Naming your documents is one of the most important parts of adding them to your record. They need to be recognisable by medical professionals, otherwise they may not be read. 

  1. Make sure the first part of the name explains what it is, for example, a hospital letter, an ICD card, an advance decision, etc.
  2. Make sure that you also add the date in the name, so that the medical professionals can know whether it is up to date. The format we use for this is xxMonthYear, for example 03Mar2021 or 10Dec2020.

Use the format in the files below to see what sort of names you might have.

An example of medical documents in your record

Managing your Documents

An important part of putting documents on your record is managing them. Follow these few steps to keep on top of them:

  • Make sure your document is the most up to date version, if you have to add a new one, then make sure to remove the last one.
  • Make sure there are only the most important documents on there, you need to make sure that the medical professionals can access these quickly. If there are too many documents that are not useful in an emergency, it may take longer for them to read or notice the important ones!
  • Make sure all clinical attachments go into the important documents section. Similarly, all non-clinical documents should go in non-important documents.

If you can't decide which document is the most important, then you can always consult one of our registered nurses on 01908 951045. 

If you are having trouble attaching anything to the record, we can always do it for you, just email us the document with details of what it is and any other changes. our email address is info@medicalert.org.uk

If you had any further questions about adding Medical Documents or updating your MedicAlert record, you can call us on 01908 951045. Alternatively, you can use the form below to request a call back. 

Forename *

Surname *

GB number

Please contact me by *


Telephone Number

I need help with: *



Your browser session was modified and your impersonation status has changed.

Please click below to continue.


Your login session has expired on this device.

Please click below to continue.

Sign in