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As a benefit to your membership, we offer an 'Exchange Disc' service for sterling silver and gold jewellery.
This service means you can send us your MedicAlert bracelet or necklace and get the disc swapped with a new one. 

This is particularly helpful if you want to add or remove any engraved information at a reduced cost.

To benefit from this service, simply:

  1. Fill in our form below

  2. Securely post your jewellery to us (we recommend a tracked service)

    The MedicAlert Foundation

    Exchange Disc Service
    327 Upper Fourth Street
    Witan Studios

    Milton Keynes
    MK9 1EH

  3. We will then call you to take payment over the phone 
    (if you'd prefer to send us a cheque, please post this with your jewellery)

  4. Receive your updated jewellery
    (We aim to dispatch all exchange disc orders within 10 working days of receiving payment)

Please note to enable us to keep this service cost effective:

  1. We will keep hold of your old disc to offset the cost 
  2. We can only exchange your disc for the same size i.e. standard size gold disc for a new standard size gold disc
  3. We currently do not offer this service for stainless steel products
  4. Prices listed include postage and packaging costs


Application form