Empowering Health and Safety: MedicalertUK and LloydsDirect Launch Partnership


14 June 2023

MedicAlert is proud to announce their partnership with LloydsDirect, one of the UK’s largest online pharmacies. LloydsDirect will be supporting MedicAlert’s 24/7 emergency helpline, helping them to ensure people living with medical conditions that make them vulnerable in an emergency are kept safe all over the world. 

MedicAlert has been keeping people safe for 58 years, currently supporting over 40,000 members and covering over 11,000 health conditions. The charity’s mission is to give people with health concerns peace of mind, knowing that their medical information can be accessed in an emergency. Each member wears a medical ID jewellery, which is engraved with their most vital details. Also engraved is their unique membership number and MedicAlert’s 24/7 emergency helpline number. 

“If you are in another country that does not speak your language, like it happened to me, you can call the MedicAlert 24/7 helpline and get a translator to translate your medical information. This has saved my life, as my illness is so complex that only a few hospitals in the UK can treat me.” - Sarah Thompson 

MedicAlert’s emergency helpline is accessible, in any country, in over 100 languages and dialects. This allows MedicAlert to aid medical professionals in making initial care decisions. They are able to provide first responders with an individual’s vital information by email or verbally, as they provide treatment, in the most vital moments. 

Mark Hacker, CEO at MedicAlert says “Our helpline is one of the key elements for ensuring that our members are kept safe in an emergency. Partnerships with organisations like LloydsDirect enables us to keep supporting our community wherever they go.” 

LloydsDirect enables people to order NHS prescriptions online and get them delivered direct to their home. LloydsDirect are an NHS service provider and are on a mission to build healthcare that is simple and more accessible for everyone. 

LloydsDirect Logo

Belinda Hanton, Marketing Director at LloydsDirect says “Both of our organisations play such a pivotal role in the community. Spreading awareness for what we both do is important as we know the impact and value we provide to people’s lives - bringing convenience to the healthcare sector, keeping people safe and bringing peace of mind, every day.” 

Wearing your MedicAlert ID sets you free, bringing you peace of mind and safety, 24/7, wherever you go. 


To find out more about LloydsDirect, please click below


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