The MedicAlert Safe and Found Programme

It's estimated that 6 out of 10 people living with dementia will wander at least once. Planning ahead is the key to saving lives.

There may be important information you can provide the Police if you or the person you care for has gone missing. Searchers use the information provided by you when you join MedicAlert’s Safe & Found Programme to assist their search efforts and determine possible locations or specific behaviours.

A completed Herbert Protocol, stored with MedicAlert, allows Police to focus their efforts efficiently by allowing them a better understanding of who they are looking for, what the person has done previously and what they may be likely to do in the future. Using a Herbert Protocol is a proven search strategy, reducing time and assisting in a safe return home.

The Herbert Protocol is used by police nationally to narrow down the search for a missing individual, as well as to identify next-of-kin and other vital information when someone is found.

Completed by either yourself or a carer, it provides peace of mind to your loved ones as they do not need to remember vital details under stress, when every minute counts. 

Unfortunately, paper copies of the Herbert Protocol can get lost or damaged and may not be somewhere easily accessible when it’s needed most. That's why we're enabling all members to store their Herbert Protocol on their MedicAlert record. 

"From time to time people living with dementia may become confused about their location and be reported missing. A completed Herbert Protocol, securely stored with MedicAlert, allows the emergency services to access pivotal information to focus their efforts in locating people living with dementia that happen to go missing."

Inspector Neil Taylor - West Yorkshire Police

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